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A+ Training Program prepares individuals for work as PC technicians where they service, upgrade, install, assemble and maintain computers and peripheral equipment. Students practice techniques to assemble computers, analyze and repair malfunctions, and gain "hands-on" experience.

Testing And Proctoring Center Advantages:

  • Hands-on Training including extensive lab exercises.
  • Practice sample questions that simulate real exams.

A+ Curriculum

A+ Syllabus

1Session 1: Introduction, Ports and Connectors
  • How Computers Work
  • Dealing with Customers
  • Troubleshooting Methodology
  • Legacy Multifunction Ports
  • Standard Single-function Ports
  • Modern Multifunction Ports
2Session 2: Safety Precautions, Motherboards, Power Supplies, and Cases
  • Electronic Discharge Precautions and Procedures
  • Environmental Protection Guidelines
  • Motherboards
  • Power Supplies
  • Cases
3Session 3: CPUs and RAM
  • CPU Technology
  • The OSI Seven-Layer Model
  • The TCP/IP Model
4Session 7: Network Hardware
  • Network Interfaces
  • Switched Ethernet
  • Connecting Switches
  • Routers
  • Wireless Access Points
5Session 5: Network Hardware
  • Network Interfaces
  • Installing CPUs
  • Troubleshooting CPUs
  • RAM Overview
  • Handling and Installing RAM
  • Troubleshooting RAM Errors
6Session 4: BIOS, CMOS and Storage Devices
  • Boot Process and Post
  • System BIOS and CMOS Setup Utility
  • Hard Drive Technologies
  • Partitioning and Formatting
  • Protecting Data with RAID
  • Removable Media and External Drives
7Session 5: Printers, Peripherals, Portable PCs and Mobile Devices
  • Printers and Output Devices
  • Input Devices and Adapter Cards
  • Laptop Computers
  • Smartphones and Tablets
  • Configuring and Securing Mobile Devices
8Session 6: Operating System Fundamentals
  • Characteristics of the Operating System
  • Common Operating System Functions
  • Operating System Interfaces
  • Common Microsoft Windows Features
  • Essential Tech Utilities
  • Windows Structure
  • Booting Windows
9Session 7: Installing, Upgrading, Maintaining and Troubleshooting Windows
  • Preparing for Installation or Upgrade
  • Installing and Upgrading Windows Vista, 7 and 8
  • Installing Windows into a Virtual Machine
  • Troubleshooting and Maintaining Windows
  • Optimizing Windows
10Session 8: Other OS, Networking and Securing Computers
  • Linux and Mac OS X
  • Networking Components for the PC
  • Types of Networks
  • Installing and Configuring a LAN
  • Internet
  • Security, Threats and Protection

Certification Exam

This course prepares students for the following exam:

  • 220-901: CompTIA A+ 901
  • 220-902: CompTIA A+ 902


  • High School Diploma / GED

Occupational Objectives

Upon completion of the course, students will be qualified to be an IT technician, Enterprise technician, PC technician, desktop support technician, field technician or PC support specialist.