Where are you located?
We are located at 44075 Pipeline Plaza, Suite 115, Ashburn, VA 20147.
Entrance to the office is at the back of the building of 44075, walk towards the back and down the stairs and it is the second office. There is plenty of free car parking available.
Is Public transport available to get to your office?
The easiest way to commute to our office is by your own vehicle. There is no public transportation available but you are advised to check with the Loudoun County.
Can I take the A+ 901 exam one day and A+ 902 exam later on?
Yes, you can either one of the certification exams. You can take both exams on the same day or on different days. Typically students take the 220-901 exam first followed by 220-902 exam though it is not mandatory. You will, however, need to pass both the exams in order to achieve CompTIA A+ certification.
CompTIA A+ 220-901 covers PC hardware and peripherals, mobile device hardware, networking and troubleshooting hardware and network connectivity issues.
CompTIA A+ 220-902 covers installing and configuring operating systems including Windows, iOS, Android, Apple OS X, and Linux. It also addresses security, the fundamentals of cloud computing and operational procedures.
What is the passing score for each test?
220-901: 675 (on a scale of 900)
220-902: 700 (on a scale of 900)
What is an adaptive exam?
Adaptive exams are designed to adjust their level of difficulty—based on the responses provided by the test taker to match the knowledge and ability of a test taker. If a student gives a wrong answer, the computer follows up with an easier question; if the student answers correctly, the next question will be more difficult. The main difference between standard fixed-length exams and an adaptive exam is that in a standard fixed-length exam, you can skip questions or go back and review previously answered items. With an adaptive exam, you can't return back and answer missed questions.
Are adaptive exams are easier than standard fixed-length exams?
Microsoft claims that adaptive exams are easier than standard fixed-length exams, and some examinees think that adaptive exams are more difficult. However, the consensus is that adaptive testing is no easier or harder than fixed-length standard exams. You are recommended to check with your testing vendor on the format of the exam you plan on taking.
Can I take a break during testing?
There is no mandatory break during the exam. All breaks are considered "unscheduled" breaks. A break will be allowed during testing if you request it for use of the restroom or to take a medicine, but the exam clock will continue resulting in loss of time. Test takers are not allowed to leave the office premises or have access to their personal belongings or conduct activities during a break that may compromise exam security, including communicating with other examinees.
If I don't pass an exam, how soon can I retake it again?
Each exam vendor has their own retake policy and it varies from exam to exam. If you do not pass a Microsoft or a CompTIA exam the first time, you may retake it at any time. If you don't pass on the second time, you must wait at least 14 days to retake the exam a third time. The same waiting period will be imposed for all subsequent exam retakes.For Cisco exams typically it is 5 business days before you can attempt again. We highly recommend that you check with your exam vendor if in doubt.
My appointment is scheduled for today, however the testing center is closed. What should I do?
In rare cases, weather inclement or an emergency forces a test center closure. If this happens testing center will inform the exam vendor and you will be contacted by the appropriate rescheduling department of the vendor within 24-48 hours to reschedule your appointment. Testing Center may also post on their social media accounts with the closure information. We apologize for any inconvenience.
Scheduling and Rescheduling?
Many test appointments can be canceled and/or rescheduled through the exam vendor web site or their customer service support. Typically candidates are allowed to reschedule 1 day prior to their exam without penalty. Test center staff is not able to schedule or reschedule appointments for candidates for following vendors Kryterion, PAN, WGU, PSIonline, Castle under any circumstances.
NB: Test Center can only help with scheduling of exams delivered by Pearson Vue.
What information should I be prepared to provide when I schedule my appointment?
When you schedule your appointment, you should be prepared to provide any of the following information:
- The name used to schedule your appointment must exactly match the name shown on your identification. At a minimum, the identification must be a valid, government-issued ID that shows your name in the English alphabet, your signature, your photograph.
- Your Social Security, or Licensing Authority/Sponsor issued I.D. Number.
- Contact phone numbers - If there is an unexpected event.
- Mailing address - The address to which you would like your score report or other important information mailed.
- Exam title.
- E-mail address - Once again for contact purposes, this is often the fastest and most effective means of communication. Many licensing authorities or sponsors require e-mail contact information for registration.
Method of payment.